Sky Energy has gone into administration and ceased trading. Wise Energy Pty Ltd has acquired the Sky Energy web domains and is here to help existing Sky Energy customers keep their solar and battery systems running.
Faults, error codes, monitoring access, battery or inverter questions, or a manufacturer warranty claim. Start with the knowledge base or lodge a support request.
Lodge a support requestWise Energy can't honour Sky Energy quotes or deposits, but we design and install off-grid and hybrid solar & battery systems across NSW and can quote your project fresh.
Request a Wise Energy quoteMatters relating to Sky Energy's administration, debts, refunds or contracts must be directed to the appointed administrator — Wise Energy has no role in that process.
Administration detailsWe're compiling guides for the equipment Sky Energy commonly installed, so you can diagnose and fix the simple things yourself — free, any time.
Pylontech & lithium battery alarms, SOC issues, firmware and safe shutdown/restart.
Common error codes, resets, grid/generator settings and low-voltage cut-outs.
Regaining access to monitoring portals when the installer account is gone.
How to claim directly with the manufacturer now the installer has closed.
Seasonal checks that keep an off-grid system healthy and prevent costly failures.
What documentation matters when a Sky Energy system changes hands.
Replacing missing certificates of compliance, STC and CEC records.
Lodge a request below and we'll add the answer to the knowledge base.
Wise Energy has no relationship with Sky Energy and receives nothing from its administration. We're offering this help because stranded customers deserve somewhere to turn. Here's how it works.
Reviewing your request, pointing you to a guide, or telling you which manufacturer to contact costs nothing.
If a site visit, remote diagnosis session or parts are needed, you'll receive a written quote first. Nothing is charged without your approval.
You're free to use another installer. We'll still share what we know so you can make a good decision.
Wise Energy Pty Ltd designs and installs off-grid, hybrid and battery storage systems. If you were about to buy from Sky Energy, we'd be glad to quote the same project.
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The more detail you give — equipment brands, error codes, photos of the inverter screen — the faster we can help. We aim to reply within two business days.